Heston Central

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

Heston Central Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at HestonCentral@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Michael Binns (Metropolitan Police, Sergeant, Safer Neighbourhoods Hounslow)

Michael Binns

Sergeant

Nicola Martin-Stone (Metropolitan Police, PCSO, Heston Central)

Nicola Martin-Stone

PCSO

Karen Murcott (Metropolitan Police, PCSO, Heston Central)

Karen Murcott

PCSO

Ramona Ponnampalam (Metropolitan Police, Police Constable, Heston Central)

Ramona Ponnampalam

Police Constable

Samuel Rees (Metropolitan Police, Police Constable, Heston Central )

Samuel Rees

Police Constable

Thomas Sheen (Metropolitan Police, PCSO, heston central)

Thomas Sheen

PCSO

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority Action taken

Reduce violence related offences.
PMP/71958/24

Issued 03 February 2026

Reduce street drinking, particularly around Hounslow West and Vicarage Farm Road, working alongside the Local Authority and off licence owners to achieve this.

Actioned 03 May 2026

Burglaries.
PMP/71959/24

Issued 03 February 2026

Reduce Burglaries through proactive patrols at key times, follow up visits with Burglary victims and crime prevention events.

Actioned 03 May 2026

Drugs use.

Issued 03 February 2026

Disrupt the drug use and drug dealing within the Springwell Court area of Heston Central.
PMP/59322/24

Actioned 03 May 2026

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in Heston Central are saying are the issues in the area:

Latest Alerts

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Let’s keep Hounslow’s businesses safe, secure, and thriving together. Hello everyone 👋 Whether yo...

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04/02/2026 14:01:25

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Ward Panel Meeting : Fri 06 Feb 18:00

Dear Residents of The Heston Central Ward, Your local policing team invite you to join our next Wa...

Metropolitan Police
03/02/2026 13:05:33

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Meeting new people — online or in person — can be exciting and uplifting. Most connections are genui...

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03/02/2026 10:33:43

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Your home is your space, your sanctuary, and your peace. Burglars look for easy opportunities — toge...

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28/01/2026 18:31:27

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Dear Hounslow Jewellery Businesses, We are entering a seasonal period where we traditionally see a...

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28/01/2026 15:00:32

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Domestic Abuse: Support & Safe Reporting

No one should suffer in silence. We’re committed to supporting victims and preventing harm.If you or...

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27/01/2026 10:33:10

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