Heston Central

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

Heston Central Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at HestonCentral@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Michael Binns (Metropolitan Police, Sergeant, Safer Neighbourhoods Hounslow)

Michael Binns

Sergeant

Nicola Martin-Stone (Metropolitan Police, PCSO, Heston Central)

Nicola Martin-Stone

PCSO

Karen Murcott (Metropolitan Police, PCSO, Heston Central)

Karen Murcott

PCSO

Ramona Ponnampalam (Metropolitan Police, Police Constable, Heston Central)

Ramona Ponnampalam

Police Constable

Samuel Rees (Metropolitan Police, Police Constable, Heston Central )

Samuel Rees

Police Constable

Thomas Sheen (Metropolitan Police, PCSO, heston central)

Thomas Sheen

PCSO

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority Action taken

Reduce violence related offences.
PMP/71958/24

Issued 01 November 2025

Reduce street drinking, particularly around Hounslow West and Vicarage Farm Road, working alongside the Local Authority and off licence owners to achieve this.

Actioned 31 March 2026

Burglaries.
PMP/71959/24

Issued 01 November 2025

Reduce Burglaries through patrols, follow up visits with Burglary victims and crime prevention events.

Actioned 31 March 2026

Drugs use.

Issued 01 November 2025

Disrupt the drug use and dealing within the Springwell Court area of Heston Central.
PMP/59322/24

Actioned 31 March 2026

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in Heston Central are saying are the issues in the area:

Latest Alerts

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Business Watch: Chiswick, Central Hounslow & Feltham (December 2025 week4 part 2)

Stronger Together for Safer, Thriving Town Centres Hounslow’s business community is the heartbeat ...

Metropolitan Police
25/12/2025 18:31:49

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Town Centre Safety During Festive Rush ( Dec 2025 Week 4 part 1)

Hounslow Residents & Businesses – Let’s Keep Our Community Safe! The festive season is here, and...

Metropolitan Police
23/12/2025 10:31:48

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Youth Diversion: Mentoring Projects, Reducing Youth ASB in Hounslow – See It, Report It. December 2025 Week 3 part 2.

The festive season is here, and while many young people are making positive choices, we know that ...

Metropolitan Police
18/12/2025 18:31:52

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Christmas Crime Prevention Advice

Christmas Crime Prevention Advice Stay safe at home, online and out and about Phone Safety – Be ...

Metropolitan Police
18/12/2025 14:36:08

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Crime Prevention Advice- Distraction Burglary Warning

Dear Resident, We are writing to raise awareness following a recent distraction burglary reported lo...

Metropolitan Police
18/12/2025 12:39:39

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Reassurance following the Incident in Australia, Sydney

Dear Residents / Parents / Colleagues. We are aware of the distressing new reports regarding the r...

Metropolitan Police
16/12/2025 15:49:16

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Met Engage -Vehicle Crime Prevention During the Festive Season (December 2025- Week 3 part 1)

As we head into the festive period, we want to remind everyone that vehicle crime remains a concer...

Metropolitan Police
16/12/2025 10:32:07

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Recent attack in Sydney.

Statement following attack in SydneyThe thoughts of all of us at the Metropolitan Police are with th...

Metropolitan Police
15/12/2025 10:56:44

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