Hayes Town

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

Hayes Town Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at HayesTown@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Jesan Akthar

PCSO

Madalina Chiscoci

PCSO

Antony Gray

PCSO

David Mccarthy

Inspector

Jack Palmer

Police Constable

Oliver Pinder

Police Constable

Richard Smith

Police Constable

Paul Whitcomb

Police Sergeant

Richard White

Police Constable

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority	Action taken
Violence Against Women and Girls (VAWG) Carry out three community engagement events this quarter focused on raising awareness and addressing Violence Against Women and Girls (VAWG) within Hayes Town Ward. Issued 08 January 2026	No action
Anti-Social Behaviour (ASB): Conduct regular patrols, at least two per week, in tower blocks to address rough sleeping and general ASB in communal areas. Organise one proactive operation to target ASB along East Avenue, Hayes. Issued 08 January 2026	No action
Theft – Shoplifting Conduct regular patrols in Hayes Town’s shopping areas to deter and detect shoplifting, and organise one proactive operation targeting known shoplifting offenders around Coldharbour Lane and Station Road before the end of the quarter. Issued 08 January 2026	No action

Priority

Action taken

Violence Against Women and Girls (VAWG)

Carry out three community engagement events this quarter focused on raising awareness and addressing Violence Against Women and Girls (VAWG) within Hayes Town Ward.

Issued 08 January 2026

No action

Anti-Social Behaviour (ASB):
Conduct regular patrols, at least two per week, in tower blocks to address rough sleeping and general ASB in communal areas. Organise one proactive operation to target ASB along East Avenue, Hayes.

Issued 08 January 2026

No action

Theft – Shoplifting

Conduct regular patrols in Hayes Town’s shopping areas to deter and detect shoplifting, and organise one proactive operation targeting known shoplifting offenders around Coldharbour Lane and Station Road before the end of the quarter.

Issued 08 January 2026

No action

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in Hayes Town are saying are the issues in the area:

Agree or not? Have your say now, click here to do the survey