Hayes Town
Welcome to Met Engage,
We're transforming the Met to become a service that truly delivers for you.
Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.
This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.
Hayes Town Safer Neighbourhoods Team
Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.
We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.
To contact to your team about local policing issues, email us at HayesTown@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).
Jesan Akthar
PCSO
Madalina Chiscoci
PCSO
Antony Gray
PCSO
David Mccarthy
Inspector
Jack Palmer
Police Constable
Oliver Pinder
Police Constable
Richard Smith
Police Constable
Paul Whitcomb
Police Sergeant
Richard White
Police Constable
Local Priority Issues
We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:
| Priority | Action taken |
|---|---|
|
Violence Against Women and Girls (VAWG) Issued 06 July 2026 |
As part of the VAWG ward priority, the Hayes Town Safer Neighbourhood Team has been carrying out proactive engagement and reassurance work to support victims and raise awareness of VAWG related issues. Officers have completed reassurance visits, provided safety and crime prevention advice, and signposted support services where appropriate. The team has also engaged with residents through day to day patrols, Met Engage sign ups, and partnership working, with further community engagement events planned this quarter to continue improving confidence in reporting and access to support. Actioned 06 July 2026 |
|
To reduce the use of electric propelled vehicles (including e scooters and e bikes) ridden on pavements in Hayes Town through targeted enforcement, proactive patrols, and community engagement over the next three months. Issued 16 April 2026 |
To address concerns around electric scooters and e bikes being ridden on pavements, the team has delivered targeted high visibility patrols across Hayes Town, focusing on known hotspot locations. Officers have challenged riders seen using pavements unlawfully, provided words of advice, and carried out checks and enforcement where appropriate. These patrols have been supported by community engagement, allowing officers to explain the risks to pedestrians and reinforce legal responsibilities, helping to improve safety and reduce complaints from residents. Actioned 09 May 2026 |
|
To reduce Anti Social Behaviour across the Hayes Town ward, with particular focus on street drinking, drug use, and associated behaviours, including continued attention on East Avenue as a key hotspot, through targeted enforcement, visible policing, and partnership working over the next three months. Issued 16 April 2026 |
The Hayes Town Safer Neighbourhood Team has continued to prioritise the reduction of ASB across the ward, with particular attention on street drinking, drug use, and repeat hotspot locations such as East Avenue. Officers have conducted regular patrols, spoken with residents to identify concerns, and taken visible action including moving on street drinkers and advising that Community Protection Warnings may be issued if behaviour continues. Joint working with council services, tenancy management, and partner agencies has supported a problem solving approach, with proactive patrols and engagement contributing to improved reassurance and reductions in reported issues in some areas. Actioned 09 May 2026 |
The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities
What members in Hayes Town are saying are the issues in the area:
Latest Alerts
How safe is your flat?
Although there are fewer points of entry to a flat, they need to be as well protected as possible. A...
Protect yourself from ATM theft
Dear Residents It’s a good idea to scan the area around ATMs before you use them. Be aware of anyon...
Bystander Training
Dear resident This is a reminder of the online Bystander Training which is taking place on 11th Au...
Hayes Town Canal Festival 2026
Dear Resident The Hayes Town Canal Festival 2026 was a tremendous success, bringing the community to...
Deputy Commissioner visits Southall Gurdwara
Deputy Commissioner Matt Jukes visited Sri Guru Sabha Gurdwara in Southall on Friday 31 July to off...
Suspicious Activity
Dear Residents I am writing to make you aware of recent reports of suspicious activity in Hayes T...
BYSTANDER TRAINING
Residents are invited to online Bystander Training session by the Metropolitan Police on 11 Aug 2026...
Give your car the protection it deserves from damage
1. Park in well-used and brighter locationsVehicles parked in dark and less busy areas are more liab...
Click here to see more Alerts
Upcoming Events
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