Hayes Town

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

Hayes Town Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at HayesTown@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Jesan Akthar (Metropolitan Police, PCSO, Hayes Town)

Jesan Akthar

PCSO

Madalina Chiscoci (Police, PCSO, Hayes Town SNT )

Madalina Chiscoci

PCSO

Antony Gray (Metropolitan Police, PCSO, Hayes Town)

Antony Gray

PCSO

David McCarthy (Police, Inspector, Hillingdon South Neighbourhood Teams)

David Mccarthy

Inspector

Jack Palmer (WAW, Police Constable, Hayes Town SNT)

Jack Palmer

Police Constable

Oliver Pinder (Metropolitan Police, Police Constable, SNT Hayes)

Oliver Pinder

Police Constable

Richard Smith (Police, Police Constable, Hayes Town SNT ward)

Richard Smith

Police Constable

Paul Whitcomb (Police, Police Sergeant, Hayes Town Ward)

Paul Whitcomb

Police Sergeant

Richard White (Metropolitan Police, Police Constable, Safer Neighbourhood Team - Hayes Town Ward )

Richard White

Police Constable

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority Action taken

Violence Against Women and Girls (VAWG)

Carry out three community engagement events this quarter focused on raising awareness and addressing Violence Against Women and Girls (VAWG) within Hayes Town Ward.

Issued 08 January 2026

No action

Anti-Social Behaviour (ASB):
Conduct regular patrols, at least two per week, in tower blocks to address rough sleeping and general ASB in communal areas. Organise one proactive operation to target ASB along East Avenue, Hayes.

Issued 08 January 2026

No action

Theft – Shoplifting

Conduct regular patrols in Hayes Town’s shopping areas to deter and detect shoplifting, and organise one proactive operation targeting known shoplifting offenders around Coldharbour Lane and Station Road before the end of the quarter.

Issued 08 January 2026

No action

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in Hayes Town are saying are the issues in the area:

Latest Alerts

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Safer Neighbourhood Team Update – Hayes Town

Over the past few days, your local Safer Neighbourhood Officers have been working hard to keep Hayes...

Metropolitan Police
23/03/2026 07:36:37

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Keeping safe on social networks

Social networks are a great way to connect with friends, family, and communities, but they also come...

Metropolitan Police
22/03/2026 08:04:28

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Local Priorities Dangerous driving / Arrests made.

Dear Resident, I wanted to provide you with an update regarding dangerous driving / speeding, which ...

Metropolitan Police
18/03/2026 14:28:42

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Hayes Town SNT Secure CBO Against Prolific Shoplifter

I’m pleased to share an excellent result for Hayes Town Safer Neighbourhood Team in our continued ef...

Metropolitan Police
16/03/2026 13:36:23

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How safe is your flat?

Although there are fewer points of entry to a flat, they need to be as well protected as possible. A...

Metropolitan Police
16/03/2026 13:07:54

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Have your say on independent review into the Metropolitan Police Service

The Fairfield Independent Review, led by Dr Gillian Fairfield, is assessing the Met’s progress again...

Metropolitan Police
13/03/2026 14:27:33

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Protecting yourself against financial fraud

Your bank or the police will never:Phone and ask you for your PIN or full banking password, even by ...

Metropolitan Police
10/03/2026 06:59:47

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Hayes Town Safer Neighbourhood Team – Recent Activity Update

The team has been extremely busy over the past few days, working hard to keep our community safe and...

Metropolitan Police
05/03/2026 07:35:22

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Upcoming Events

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