Welcome to Met Engage,
We're transforming the Met to become a service that truly delivers for you.
Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.
This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.
Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.
We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.
To contact to your team about local policing issues, email us at Southfields@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).
We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:
| Priority |
Action taken |
|
Motor Vehicle Crime
Issued 24 October 2026
|
S – Scanning
Community concerns raised through Ward Panel meetings, MetEngage, and local engagement identify motor vehicle crime as a significant issue affecting residents. Police crime data shows reports of theft from motor vehicles and theft of motor vehicles occurring across the ward, particularly in identified hotspot locations. Residents report concerns regarding vehicle insecurity, opportunist offenders, and the impact of crime on feelings of safety.
A – Analysis
Analysis of crime reports identifies repeat locations, peak offending times, and common methods used by offenders. Intelligence indicates that unsecured vehicles, keyless vehicle theft, and valuable items left within vehicles contribute to offending opportunities. Repeat victimisation and areas with limited natural surveillance have been identified as contributing factors.
R – Response The Neighbourhood Policing Team will:
Conduct targeted patrols in identified hotspots and at peak offending times. Undertake high-visibility reassurance patrols and engagement with residents. Deliver crime prevention advice relating to vehicle security, keyless vehicle protection and property marking. Work with local partners, housing providers and local authorities to identify environmental improvements, including lighting, CCTV opportunities and removal of opportunities for offending. Utilise intelligence-led activity to identify and disrupt offenders responsible for vehicle crime. Promote reporting through police channels to improve intelligence and support enforcement activity.
A – Assessment Success will be measured through:
A reduction in reported motor vehicle crime within the ward. Reduced repeat victimisation and repeat locations. Positive community feedback regarding police action and visibility. Increased community awareness of vehicle crime prevention measures. Ongoing review of crime data and community feedback through Ward Panel meetings and MetEngage.
Target Outcome: Reduce motor vehicle crime and increase public confidence by making the ward a less attractive location for vehicle crime offenders. Actioned 09 January 2027 |
|
Theft of Parcels
Issued 24 October 2026
|
S – Scanning
Residents have raised concerns through Ward Panel meetings, MetEngage, and local engagement regarding the theft of delivered parcels. Reports indicate parcels are being stolen from doorsteps, porches, communal entrances, and other insecure delivery locations. Victims report financial loss, inconvenience, and reduced confidence in the safety of their neighbourhood.
A – Analysis
Crime reports identify repeat locations, including residential estates and properties with communal entry systems. Offending is often linked to parcels being left in insecure locations or visible from public areas. Analysis highlights peak delivery periods and repeat victim locations where opportunities exist for offenders. Community intelligence and CCTV opportunities may assist in identifying offenders and offending patterns.
R – Response The Neighbourhood Policing Team will:
Conduct targeted patrols in identified hotspot locations and during peak delivery periods. Engage with residents, housing providers, and parcel delivery companies to promote secure delivery arrangements. Provide crime prevention advice, including the use of designated safe places, parcel lockers, and trusted neighbour schemes. Work with local partners to improve security within communal areas, including access control measures and CCTV where appropriate. Utilise intelligence-led policing to identify, deter, and disrupt offenders responsible for parcel theft. Encourage timely reporting of incidents, suspicious activity, and CCTV evidence to support investigations.
A – Assessment Success will be measured through:
A reduction in reported parcel theft offences across the ward. Fewer repeat victims and repeat locations. Increased reporting and intelligence from residents and partners. Positive feedback from the community regarding police action and engagement. Regular review of crime data and community feedback through Ward Panel meetings and MetEngage.
Target Outcome: Reduce parcel theft across the ward by increasing awareness, improving security measures, disrupting offenders, and enhancing public confidence in neighbourhood policing. Actioned 09 January 2027 |
|
Shoplifting
Issued 24 October 2026
|
S – Scanning
Local businesses and community members have identified shoplifting as a significant concern affecting retailers and the wider community. Reports of shoplifting have caused financial loss to businesses and have contributed to concerns regarding anti-social behaviour and crime within shopping areas. Retailers have highlighted concerns regarding repeat offenders and the impact of theft on staff and customers.
A – Analysis
Crime reports and intelligence identify repeat offenders, repeat locations, and peak offending times. Analysis indicates that a small number of prolific offenders may be responsible for a disproportionate number of offences. Local shopping parades and retail premises have been identified as locations experiencing the highest levels of shoplifting. CCTV and retailer intelligence provide opportunities to identify offenders and support enforcement activity.
R – Response The Neighbourhood Policing Team will:
Conduct targeted high-visibility patrols in retail areas and identified hotspots. Work closely with local retailers to gather intelligence, review CCTV evidence, and identify repeat offenders. Utilise intelligence-led policing tactics to identify, disrupt, and pursue offenders responsible for shoplifting. Support retailers with crime prevention advice and encourage the use of appropriate reporting methods to ensure offences are recorded and investigated. Engage with partner agencies where appropriate to address underlying causes of offending. Promote confidence in reporting and strengthen communication between businesses and the Neighbourhood Policing Team.
A – Assessment Success will be measured through:
A reduction in reported shoplifting offences across the ward. Increased identification and enforcement action against repeat offenders. Positive feedback from local businesses regarding police visibility and engagement. Improved intelligence sharing between retailers and police. Regular review of crime data and feedback through Ward Panel meetings and MetEngage.
Target Outcome: Reduce shoplifting across the ward by deterring offenders, supporting businesses, improving intelligence gathering, and increasing confidence in local policing. Actioned 09 January 2027 |
The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities