Fulwell & Hampton Hill

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

Fulwell & Hampton Hill Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at Fulwell&HamptonHill@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Gulsun Ardic (Metropolitan Police, PCSO, Fulwell and Hampton Hill SNT)

Gulsun Ardic

PCSO

Ben Cooper (Metropolitan Police, Police Constable, FULWELL & HAMPTON HILL)

Ben Cooper

Police Constable

Emma Handley (Metropolitan Police, Police Constable, Fulwell and Hampton Hill Ward )

Emma Handley

Police Constable

Jason Hudson (Metropolitan Police, Sergeant, West Twickenham, South Twickenham, Fulwell & Hampton Hill)

Jason Hudson

Sergeant

Jon McLoughlin (Metropolitan Police, Inspector, Richmond Borough)

Jon Mcloughlin

Inspector

Luke O'Reilly (Metropolitan Police, Police Constable, Fullwell & Hampton Hill)

Luke O'reilly

Police Constable

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority Action taken

Reduce antisocial behaviour, improve public safety, and increase community confidence.

Issued 01 February 2026

Identify ASB Hotspots
Use crime reports, calls for service, and community feedback to identify priority locations and times.
Review patterns regularly to adapt activity.

Increase Visibility and Enforcement
Deploy high-visibility patrols in hotspot areas.
Use appropriate ASB powers, including warnings, dispersal, and enforcement action.

Prevent and Divert
Work with partners to provide early intervention for repeat offenders.
Use youth diversion and outreach where relevant.

Engage and Support the Community
Encourage reporting of ASB and provide clear feedback to residents.
Work with housing providers, councils, and local services to resolve environmental issues.

Partnership Problem-Solving
Coordinate with local authority, housing, and support services.
Use problem-solving plans for persistent ASB locations

Actioned 01 February 2026

Reduce ASB involving motor vehicles

Issued 01 February 2026

Target Hotspots and Peak Times
Use collision, complaint, and enforcement data to identify high-risk roads and ASB hotspots.
Deploy high-visibility patrols and targeted operations at peak times (evenings, weekends).

Increase Enforcement and Deterrence
Use speed enforcement, ANPR, and vehicle stops to address speeding, dangerous driving, and illegal vehicle use.
Apply proportionate sanctions, including warnings, fixed penalties, vehicle seizures, and ASB powers where appropriate.

Disrupt Repeat Offenders
Identify repeat drivers and vehicles linked to ASB.
Use graduated interventions, including warning letters, vehicle restrictions, and prosecution.

Improve Community Reporting and Engagement
Promote easy reporting of speeding and vehicle ASB.
Work with residents, schools, and local groups to raise awareness of road safety and legal consequences.

Strengthen Partnership Working
Coordinate with local authorities on traffic calming, signage, and road design.
Share intelligence with partners to support sustained problem-solving

Actioned 01 February 2026

Reduce Shoplifting

Issued 01 February 2026


Focus on High-Risk Locations and Items
Use incident data to identify high-theft stores, times, and products.
Increase visible staff presence and patrols during peak theft hours.
Relocate or secure frequently stolen items near staffed areas.

Encourage Businesses to Strengthen In-Store Deterrence
Improve lighting, sightlines, and store layout.
Expand use of cameras, mirrors, and electronic article surveillance (EAS).
Post clear signage about surveillance and prosecution policies.

Improve Staff Training and Reporting
Train employees to recognize theft behaviours and respond safely.
Standardize quick, simple reporting of incidents.
Encourage timely sharing of video and evidence.

Address Repeat Offenders and Resale
Track repeat shoplifting incidents and offenders.
Monitor and disrupt resale of stolen goods.


Partner with the Community
Share prevention strategies across retailers.
Offer alternatives such as receipt checks or customer service engagement at exits

Actioned 01 February 2026

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in Fulwell & Hampton Hill are saying are the issues in the area:

Latest Alerts

Message type icon

Burglary of Gregory & Co. Jewellers in Richmond over Weekend

Dear Richmond Residents, Business Owners and Staff, You may be aware of the brazen attack on a je...

Metropolitan Police
02/02/2026 15:55:27

View Alert
Message type icon

Local Priorities Robbery Concern Update

Dear Resident,Thank you for taking the local priority survey recently, we note that you highlighted ...

Metropolitan Police
02/02/2026 06:11:44

View Alert
Message type icon

How we are tackling e-bike crime across Richmond

Over the last few months, we have been talking to Londoners at our community crime fighting events, ...

Metropolitan Police
22/01/2026 17:52:16

View Alert
Message type icon

⚠️ Scam Warning – Protect Your Information

Please be aware of recent scam calls pretending to be from Amazon, banks, or fraud teams.Never share...

Metropolitan Police
19/01/2026 12:25:55

View Alert
Message type icon

Cuppa with a Copper : Mon 19 Jan 17:00

Hi Resident Your neighbourhood police team will be in Costa Coffee, 68 High Street, Hampton Hill o...

Metropolitan Police
16/01/2026 18:00:59

View Alert
Message type icon

Have you seen Matthew

#MISSING: Have you seen Matthew, 42? He was last seen near Fairfield Avenue, Twickenham, at around 2...

Metropolitan Police
14/01/2026 09:00:46

View Alert
Message type icon

Cuppa with a Copper : Wed 07 Jan 10:00

Hi Resident Your neighbourhood police team will be in Costa Coffee, 68 High Street, Hampton Hill o...

Metropolitan Police
04/01/2026 18:00:35

View Alert
Message type icon

Introduction and Thank You

May I introduce myself to you all as your new Borough Superintendent. My name is Craig and I am del...

Metropolitan Police
24/12/2025 11:40:36

View Alert

Click here to see more Alerts

Upcoming Events

...
PLG Meeting
  • Greenwood Community Centre, 1A School Road, TW12 1QL
  • 12/03/2026 19:00
  • Add to calendar
...
Ward PLG
  • Greenwood Community Centre, 1A School Road, TW12 1QL
  • 25/06/2026 19:00
  • Add to calendar
...
Ward PLG
  • Greenwood Community Centre, 1A School Road, TW12 1QL
  • 03/09/2026 09:30
  • Add to calendar
...
Ward PLG
  • Greenwood Community Centre, 1A School Road, TW12 1QL
  • 17/12/2026 19:00
  • Add to calendar

Look up another Safer Neighbourhoods Team

Find your local Safer Neighbourhoods Team and be able to contact them directly by entering a street address or postcode below: