Crystal Palace & Upper Norwood

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

Crystal Palace & Upper Norwood Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at CrystalPalace&UpperNorwood@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Marc Cashman (Metropolitan Police, Police Constable, Crystal Palace and Upper Norwood)

Marc Cashman

Police Constable

Bruno Fernandes Fontao (Metropolitan Police, Police Constable, Upper Norwood and Crystal Palace)

Bruno Fernandes Fontao

Police Constable

Warwick Humble (Metropolitan Police, Sergeant, SNT)

Warwick Humble

Sergeant

Rodney Kenny (Metropolitan Police, Inspector, Croydon North Wards)

Rodney Kenny

Inspector

Eric Yaw Oppong-Marboah (Metropolitan Police, PCSO, Crystal Palace and upper  Norwood )

Eric Yaw Oppong-Marboah

PCSO

James Williams (Metropolitan Police, Police Constable, Safer Neighbourhood Team)

James Williams

Police Constable

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority Action taken

Drugs & Drug dealing

Issued 19 November 2025

To tackle all aspects of drug use and dealing using all available tactics and resources at our disposal.

Actioned 18 February 2026

Theft & Burglary offences around Crystal Palace Triangle

Issued 19 November 2025

Targeted, intelligence-led patrols in both uniform and plain clothes, intelligence development, looking to deter and detect crime and prevent serious acquisitive crime.

Actioned 18 February 2026

Dangerous traffic offences

Targeting dangerous traffic offences in & around SPA HILL & surrounding roads

Issued 19 November 2025

Using hi visibility tactics and supported by officers from specialist teams, detecting & deterring traffic offences to drive down offences and improve public safety and confidence.

Actioned 19 February 2026

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in Crystal Palace & Upper Norwood are saying are the issues in the area:

Latest Alerts

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Dispersal Order Croydon Town Centre 05/02/2026

A Section 35 Dispersal Order has been put in place until 2200 on Thursday 5th February 2026 in Croyd...

Metropolitan Police
05/02/2026 15:39:49

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E-bikes and E-scooters

How we are tackling e-bike crime in Croydon: Over the last few months, we have been talking to Londo...

Metropolitan Police
03/02/2026 13:21:10

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Safer Neighbourhood Board open meeting invite

Good afternoon. There will be a Safer Neighbourhood Board meeting that will be taking place on the...

Metropolitan Police
28/01/2026 13:19:04

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Police Speed Operation Thurdsay 22nd January 2026

Dear Resident, I wanted to provide you with an update regarding dangerous driving / speeding, which ...

Metropolitan Police
26/01/2026 13:52:53

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Dispersal Order Croydon Town Centre 23/01/26

A Section 35 Dispersal Order has been put in place between 1400-2300 on Friday 23rd January 2026 in ...

Metropolitan Police
23/01/2026 15:55:32

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Great result for your local Policing teams

Dear Resident, I wanted to provide you with an update regarding Fraud, which people around your area...

Metropolitan Police
15/01/2026 15:31:53

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Local Priorities Theft From Motor Vehicle Message

Dear Resident,I wanted to provide you with an update regarding theft from motor vehicles, which peop...

Metropolitan Police
02/01/2026 07:44:06

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Local matters survey (includes link)

Good morning Crystal Palace & Upper Norwood and South Norwood residents. I would like to t...

Metropolitan Police
02/01/2026 07:34:02

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Click here to see more Alerts

Upcoming Events

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Crystal Palace & Upper Norwood Ward Panel Meeting

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