Crystal Palace & Upper Norwood
Welcome to Met Engage,
We're transforming the Met to become a service that truly delivers for you.
Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.
This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.
Crystal Palace & Upper Norwood Safer Neighbourhoods Team
Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.
We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.
To contact to your team about local policing issues, email us at CrystalPalace&UpperNorwood@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Marc Cashman
Police Constable

Bruno Fernandes Fontao
Police Constable

Warwick Humble
Sergeant

Rodney Kenny
Inspector

Eric Yaw Oppong-Marboah
PCSO

James Williams
Police Constable
Local Priority Issues
We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:
| Priority | Action taken |
|---|---|
|
VAWG (violence against women and girls) across the ward, in particular WESTOW PARK Issued 19 May 2026 |
To tackle all aspects VAWG, deterring and safeguarding and raising awareness. PMP/11988/26 Actioned 19 August 2026 |
|
Theft offences across the ward Issued 19 May 2026 |
Targeted, intelligence-led patrols in both uniform and plain clothes, intelligence development, looking to deter and detect crime and prevent serious acquisitive crime. Actioned 19 August 2026 |
|
Dangerous traffic offences - including e-bikes and mopeds Issued 19 May 2026 |
Using hi visibility tactics and supported by officers from specialist teams, detecting & deterring traffic offences to drive down offences and improve public safety and confidence. Actioned 19 August 2026 |
The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities
What members in Crystal Palace & Upper Norwood are saying are the issues in the area:
Latest Alerts
Stolen Vehicles Recovered
While on patrol on Saturday 20th June, your local SNT officers came across a motorcycle on Highfiel...
Beyond Trails Marathon
Your local SNT officers were pleased to assist members of the local community taking part in the Be...
Neighbourhoods Policing Week
This week is Neighbourhoods Policing week. The boroughs Ward Team teams have been out undertaking th...
Local Priorities Dangerous driving / speeding Message
Dear Resident, I wanted to provide you with an update regarding dangerous driving / speeding, which ...
Another Stolen Vehicle Recovered
🚔 Another Stolen Vehicle Recovered Good news for the community. While carrying out foot patrols ye...
Stolen car recovered
While carrying out foot patrols in the local area, your Safer Neighbourhood Team (SNT) officers loc...
Water Safety
As hot weather hits London, many people, especially children will head to nearby lakes and rivers to...
Crystal Palace & Upper Norwood ward panel meeting : Tue 19 May 19:00
Dear Residents of Crystal Palace & Upper Norwood, Your local policing team invite you to join ...
Click here to see more Alerts
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