Crystal Palace & Upper Norwood
Welcome to Met Engage,
We're transforming the Met to become a service that truly delivers for you.
Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.
This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.
Crystal Palace & Upper Norwood Safer Neighbourhoods Team
Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.
We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.
To contact to your team about local policing issues, email us at CrystalPalace&UpperNorwood@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).
Marc Cashman
Police Constable
Bruno Fernandes Fontao
Police Constable
Warwick Humble
Sergeant
Rodney Kenny
Inspector
Eric Yaw Oppong-Marboah
PCSO
James Williams
Police Constable
Local Priority Issues
We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:
| Priority | Action taken |
|---|---|
|
VAWG (violence against women and girls) across the ward, in particular WESTOW PARK Issued 18 February 2026 |
To tackle all aspects VAWG, deterring and safeguarding and raising awareness. Actioned 19 May 2026 |
|
Burglary offences across the ward Issued 18 February 2026 |
Targeted, intelligence-led patrols in both uniform and plain clothes, intelligence development, looking to deter and detect crime and prevent serious acquisitive crime. Actioned 19 May 2026 |
|
Dangerous traffic offences - including e-bikes and mopeds Issued 18 February 2026 |
Using hi visibility tactics and supported by officers from specialist teams, detecting & deterring traffic offences to drive down offences and improve public safety and confidence. Actioned 19 May 2026 |
The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities
What members in Crystal Palace & Upper Norwood are saying are the issues in the area:
Latest Alerts
Local Priorities Theft Of Motor Vehicles Message
Dear Resident,I wanted to provide you with an update regarding the theft of motor vehicles, which p...
Walk and Talk Event at Crystal Palace Triangle : Mon 18 May 11:30
Walk & Talk with Local Police Officers – Crystal Palace TriangleResidents and members of the pub...
Walk and Talk Event at Crystal Palace Triangle : Mon 18 May 11:30
Walk & Talk with Local Police Officers – Crystal Palace TriangleResidents and members of the pub...
Supporting London’s elections
Tomorrow more than six million Londoners are eligible to vote in the local elections. You may se...
* ARREST* Local Priorities Violence against women and girls Concern Update
Dear Resident, I wanted to provide you with an update regarding Violence against women and girls, wh...
Crystal Palace & Upper Norwood ward panel meeting : Tue 19 May 19:00
Dear Residents of Crystal Palace and Upper Norwood SNT, Your local policing team invite you to joi...
Local Priorities Mobile phone theft Message
Dear Resident, I wanted to provide you with an update regarding Mobile phone theft, which people aro...
Have your say on independent review into the Metropolitan Police Service
The Fairfield Independent Review, led by Dr Gillian Fairfield, is assessing the Met’s progress again...
Click here to see more Alerts
Upcoming Events
Walk and Talk Event at Crystal Palace Triangle
- Sainsbury's, 66 Westow Street, SE19 3RW
- 18/05/2026 11:00
- Add to calendar
Walk and Talk Event at Crystal Palace Triangle
- Sainsbury's, 66 Westow Street, SE19 3RW
- 18/05/2026 11:30
- Add to calendar
Crystal Palace & Upper Norwood ward panel meeting
- Salvation Army Christian Church, Crystal Palace & Upper Norwood, 58-60 Westow Street, SE19 3AF
- 19/05/2026 19:00
- Add to calendar
Look up another Safer Neighbourhoods Team
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