Custom House
Welcome to Met Engage,
We're transforming the Met to become a service that truly delivers for you.
Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.
This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.
Custom House Safer Neighbourhoods Team
Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.
We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.
To contact to your team about local policing issues, email us at CustomHouse@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).
Iliyana Boburanova-Koleva
PCSO
Kevin Buss
Sergeant
Danielle Etheve
PCSO
Darren Farr
Inspector
Raho Ibrahim
Police Constable
Local Priority Issues
We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:
| Priority | Action taken |
|---|---|
|
Drugs Issued 05 February 2026 |
Utilise Stop and Search tactics in areas that have been highlighted by members of the public as drug hotspots. Actioned 05 February 2026 |
|
Youth Engagement Issued 05 February 2026 |
Visit primary schools during term time to discuss street safety. Actioned 05 February 2026 |
|
Kier Hardie Estate Issued 05 February 2026 |
More patrols and partnership working with building management in order to problem solve the issues at the root cause Actioned 05 February 2026 |
|
Burglary Issued 05 February 2026 |
We are to patrol areas likely to be targeted. Liaise with CID to assist with investigations. Identify leads, that may result in the identification of the burglar Actioned 05 February 2026 |
The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities
What members in Custom House are saying are the issues in the area:
Latest Alerts
2026 - Week 11
Hello And welcome to you weekly update on street crime across the ward of Custom House. It’s not b...
Met Engage Stall : Tue 14 Apr 11:30
Hi Everyone, Met Engage and Crime Prevention Stall come and meet the Green Street Safer Neighbourh...
Cuppa With A Copper : Thu 23 Apr 11:00
Hi Residents Cuppa With A Copper-- Come and Meet Local SNT Team in Green Street Library, hope you ...
Cycle Enabled Phone Snatches in & around Tollgate Road
Good Afternoon Ladies and Gents In the past 8 weeks there have been 10 phone snatches in and arou...
2026 - Week 10
Hello Good People of Custom House. If you give me a few minutes, I’ll share with you a breakdown of...
Custom House & Canning Town Neighbourhood Forum
Good Afternoon All Please be aware the above meeting will be taking place 18th March 6pm-7pm at Ca...
2026 - Week 9
Hello Custom House I hope you’re doing well. Below you will find this week’s overview of street cr...
Supporting International Women's Day : Thu 05 Mar 11:00
In support of International Women’s Day, your local Stratford Town Centre Team will be in Stratford...
Click here to see more Alerts
Upcoming Events
Custom House Ward Panel
- Shipman Youth Zone, 340 Prince Regent Lane, E16 3JH
- 23/04/2026 18:00
- Add to calendar
Look up another Safer Neighbourhoods Team
Find your local Safer Neighbourhoods Team and be able to contact them directly by entering a street address or postcode below: