Heaton

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

Heaton Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at Heaton@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Hayley Jameson

PCSO

Natalie Parrott

PCSO

Richard Ruane

Sergeant

Atish Soni

PCSO

Whitney Walsh

Police Constable

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority	Action taken
Violence against woman and girls Issued 29 November 2025	- Events around violence against woman and girls (VAWG) - Targeting violent offenders - Completing safe area checks. Actioned 29 January 2025
Shoplifting in and around Farnham Road Issued 29 November 2025	- Further patrols in hotspot areas - Action towards issuing CPNs and CBOs on prolific offenders - Targeting Violent Shoplifters Actioned 29 January 2025
Anti-social behaviour in and around the Briar estate. Issued 29 November 2025	- Further patrols in the area - Working alongside local council to target prolific offenders of ASB - Utilise ASB warnings and community behaviour orders Actioned 29 January 2025

Priority

Action taken

Violence against woman and girls

Issued 29 November 2025

- Events around violence against woman and girls (VAWG)
- Targeting violent offenders
- Completing safe area checks.

Actioned 29 January 2025

Shoplifting in and around Farnham Road

Issued 29 November 2025

- Further patrols in hotspot areas
- Action towards issuing CPNs and CBOs on prolific offenders
- Targeting Violent Shoplifters

Actioned 29 January 2025

Anti-social behaviour in and around the Briar estate.

Issued 29 November 2025

- Further patrols in the area
- Working alongside local council to target prolific offenders of ASB
- Utilise ASB warnings and community behaviour orders

Actioned 29 January 2025

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in Heaton are saying are the issues in the area:

Agree or not? Have your say now, click here to do the survey