West End

Welcome to Met Engage,

We're transforming the Met to become a service that truly delivers for you.

Through our new platform Met Engage you can get to know your local officers, help shape how we police your local area and have direct access to key information and advice.

This isn't just a platform for us to tell you what we're doing in your area, it's an opportunity for you to tell us what's concerning you most so we can take action on the things that truly matter to you.

West End Safer Neighbourhoods Team

Your Safer Neighbourhoods Team is a group of Met police officers dedicated to serving your community. The team is made up of officers based in your area or 'ward', supported by additional officers from the wider area.

We work closely with local authorities, community leaders and residents to decide our policing priorities for the area. This helps us to find useful, long-term solutions to local problems, while maintaining our wider focus on reducing crime across London.

To contact to your team about local policing issues, email us at WestEnd@contact.metengage.co.uk or pick an officer to email below. (Please do not use this contact method to report crime, in an emergency always call 999 or you can report crime online at www.met.police.uk or dial 101).

Madalina Azinicai

PCSO

Ben Bampton

Dedicated Ward Officer

Antony Beasley

Inspector

Charlotte Browning

Inspector

Kamonchanok Buasiri

PCSO

Mayce Buasiri

PCSO

Teodora Gidikova

Dedicated Ward Officer

John Lumsden

Sergeant

Muhammad Askari Hassan Malik

Police Constable

Daryl Mcildoon

Dedicated Ward Officer

Bane Melles-Sawyers

Dedicated Ward Officer

Martin Noon

ASB Sergeant

Mark Pettit

Sergeant

Matthew Smith

Chief Inspector

Benjamin Talbot

Police Constable

John Andrew Turner

PCSO

Matthew Wells

Police Constable

Local Priority Issues

We are committed to tackling the issues that matter most to local communities. Based on our conversations with residents, and the issues they have raised with us, our main priorities are:

Priority	Action taken
Soho has been identified as a repeat area for robbery occurring in the West End. Soho is a small area relative to other wards in the area, it has a bustling night time economy which many thousands of people come to, primarily over the weekends. Robbery in Soho is mainly fuelled by the night time economy. Intoxicated patrons leaving bars, clubs, and pubs become targets for groups and individuals intent on stealing their personal property. It is a concern of Soho residents and visitors alike, as robbery is a highly invasive and distressing crime to become victim of. The Met has tasked pan-London units to patrol in Soho to combat these violent offences. The West End Proactive Team is the West End’s dedicated team of officers that are out on foot patrol covering the night time economy. They continue to actively target robbery suspects. Issued 05 July 2025	Proactive teams from the Met's Violent Crime Taskforce and Territorial Support Group have already been conducting targeted patrols around Soho. This has seen numerous arrests for robbery and related offences, and disrupting those suspected of being involved in violent offences. Officers in Soho will continue to proactively identify offenders and stop robberies from occurring. Using evidence based approaches, targeting specific roads where the majority of offences are known to occur. High visibility patrols will continue to provide reassurance to members of the public, and provide both reactive and proactive elements in combating robbery, so officers are able to quickly attend calls in Soho. Local Ward officers will be hosting crime prevention stalls, and engagement events in busy areas of Soho which anyone is welcome to attend. Actioned 05 July 2025
Drugs. Soho has seen sporadic but concentrated issues surrounding the blatant use of drugs on the streets. Several areas in Soho have repeatedly had issues with drug users congregating in areas with low foot traffic, doorways and poorly lit areas. Officers are aware and engaging with drug users, who the majority of are vulnerable or living on the streets. Officers have worked alongside the council and outreach services in order to take a longer term non-enforcement action, which in the long run will produce better more time efficient results as opposed to constantly arresting offenders. Some users/offenders are not engaging well with the diversion and assistance routes offered to them so enforcement action will be taken. Issued 02 July 2025	Officers will continue to carry out proactive targeted patrols to problem areas at the times of day identified by residents. Officers to better utilise their stop and search powers coupled with solid information and intelligence submitted by residents and victims of Anti-Social Behaviour. Officers will also continue to make referrals to outreach services to those willing to engage. Officers will be issuing CPWs, CPN,s and eventually CBOs to prolific offenders that cause anti-social behaviour through the use of drugs. For residents, please submit information reports through official Met reporting channels as this information will get filtered to us, and we will use this information to proactively target anti-social behaviour hotspots. Actioned 02 July 2025
Vehicle related ASB. Many residents and businesses have reported to Police and Westminster Council that they face regular issues with anti social vehicle use across the West End Ward. This can involve Car Meets as well as Street Racing. There are also reports of excessive noise from vehicle based sound equipment late at night. Issued 02 July 2025	The Police and Westminster council are applying for a Public Space Protection Order to cover the West End Ward, focussing on anti social vehicle use. This would give Police and Council additional powers to deal with nuisance vehicles. There is a general upgrade to CCTV cameras around the Ward that can help to identify offending vehicles and drivers. Police and Council urge residents and businesses to report vehicle based ASB to the Councils 'Report it' service or on the Met Police website. Actioned 02 July 2025

Priority

Action taken

Soho has been identified as a repeat area for robbery occurring in the West End. Soho is a small area relative to other wards in the area, it has a bustling night time economy which many thousands of people come to, primarily over the weekends. Robbery in Soho is mainly fuelled by the night time economy. Intoxicated patrons leaving bars, clubs, and pubs become targets for groups and individuals intent on stealing their personal property. It is a concern of Soho residents and visitors alike, as robbery is a highly invasive and distressing crime to become victim of. The Met has tasked pan-London units to patrol in Soho to combat these violent offences. The West End Proactive Team is the West End’s dedicated team of officers that are out on foot patrol covering the night time economy. They continue to actively target robbery suspects.

Issued 05 July 2025

Proactive teams from the Met's Violent Crime Taskforce and Territorial Support Group have already been conducting targeted patrols around Soho. This has seen numerous arrests for robbery and related offences, and disrupting those suspected of being involved in violent offences. Officers in Soho will continue to proactively identify offenders and stop robberies from occurring. Using evidence based approaches, targeting specific roads where the majority of offences are known to occur. High visibility patrols will continue to provide reassurance to members of the public, and provide both reactive and proactive elements in combating robbery, so officers are able to quickly attend calls in Soho. Local Ward officers will be hosting crime prevention stalls, and engagement events in busy areas of Soho which anyone is welcome to attend.

Actioned 05 July 2025

Drugs.
Soho has seen sporadic but concentrated issues surrounding the blatant use of drugs on the streets. Several areas in Soho have repeatedly had issues with drug users congregating in areas with low foot traffic, doorways and poorly lit areas. Officers are aware and engaging with drug users, who the majority of are vulnerable or living on the streets. Officers have worked alongside the council and outreach services in order to take a longer term non-enforcement action, which in the long run will produce better more time efficient results as opposed to constantly arresting offenders. Some users/offenders are not engaging well with the diversion and assistance routes offered to them so enforcement action will be taken.

Issued 02 July 2025

Officers will continue to carry out proactive targeted patrols to problem areas at the times of day identified by residents. Officers to better utilise their stop and search powers coupled with solid information and intelligence submitted by residents and victims of Anti-Social Behaviour. Officers will also continue to make referrals to outreach services to those willing to engage. Officers will be issuing CPWs, CPN,s and eventually CBOs to prolific offenders that cause anti-social behaviour through the use of drugs. For residents, please submit information reports through official Met reporting channels as this information will get filtered to us, and we will use this information to proactively target anti-social behaviour hotspots.

Actioned 02 July 2025

Vehicle related ASB.
Many residents and businesses have reported to Police and Westminster Council that they face regular issues with anti social vehicle use across the West End Ward. This can involve Car Meets as well as Street Racing. There are also reports of excessive noise from vehicle based sound equipment late at night.

Issued 02 July 2025

The Police and Westminster council are applying for a Public Space Protection Order to cover the West End Ward, focussing on anti social vehicle use. This would give Police and Council additional powers to deal with nuisance vehicles. There is a general upgrade to CCTV cameras around the Ward that can help to identify offending vehicles and drivers.
Police and Council urge residents and businesses to report vehicle based ASB to the Councils 'Report it' service or on the Met Police website.

Actioned 02 July 2025

The word cloud below represents the issues raised by residents through their Local Matters survey. We take this into consideration along with discussions with stakeholders, ward panel meetings and conversations with the public when setting our key priorities

What members in West End are saying are the issues in the area:

Agree or not? Have your say now, click here to do the survey